> ## Documentation Index
> Fetch the complete documentation index at: https://docs.fixaeo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Metrics overview

> The four numbers FixAEO tracks, and what each one answers.

Four metrics, four different questions. Here's how they fit together.

FixAEO measures your brand in AI answers with four metrics: Visibility Score, share of voice, position, and sentiment. They share one raw material — a captured answer per prompt, per engine, per region, per day — but each divides it up differently.

## What does each metric answer?

| Metric                                        | The question it answers         | Denominator              | Scale                          |
| --------------------------------------------- | ------------------------------- | ------------------------ | ------------------------------ |
| [Visibility Score](/metrics/visibility-score) | Am I named at all?              | Answers captured         | 0–100%                         |
| [Share of voice](/metrics/share-of-voice)     | Am I named more than my rivals? | All brand mentions       | 0–100%                         |
| [Position](/metrics/position)                 | Am I named early or late?       | Answers that mention you | 1 and up, lower is better      |
| [Sentiment](/metrics/sentiment)               | Is the mention any good?        | Mentions of your brand   | Positive, neutral, or negative |

## Which one should you watch?

Start with [Visibility Score](/metrics/visibility-score). It's the headline number on your [dashboard](/dashboard), and it has to move before the others mean much. You can't rank well in an answer you're absent from.

Once you're named consistently, [share of voice](/metrics/share-of-voice) becomes the more useful number. It's the only one of the four that accounts for what your competitors are doing.

Treat [position](/metrics/position) and [sentiment](/metrics/sentiment) as quality checks on the first two. High visibility with a weak position means you're the afterthought in every list. High visibility with negative sentiment is worse than not being named.

<Tip>
  These four can disagree, and that's the point. If your Visibility Score climbs while share of voice drops, the engines are naming more brands overall — you included, but so is everyone else.
</Tip>

## Where do the numbers come from?

Every metric comes from captured answers, not from estimates or modeling. FixAEO asks each AI engine your tracked prompts, reads the answer a real user would see, and counts what's in it.

That makes your prompt list the denominator behind all four numbers. Get it right first — see [Setting up your prompts](/setting-up-prompts).

Because every engine is asked separately, some numbers can also be read one engine at a time. [Visibility Score](/metrics/visibility-score) splits per engine on the Model page, and [share of voice](/metrics/share-of-voice) splits behind the engine filter on [Industry benchmarks](/industry):

<Frame caption="The same metric split five ways — Perplexity runs 15 points above AI Overviews on an identical prompt list.">
  <img src="https://mintcdn.com/fix-aeo/-C-H_sIAn9ktxkQt/images/app/model.png?fit=max&auto=format&n=-C-H_sIAn9ktxkQt&q=85&s=042ebc83ba43c67812634b237db10cf7" alt="FixAEO Model page breaking Visibility Score out per engine for the demo brand Linear: ChatGPT 57.0%, Gemini 54.0%, Perplexity 66.0%, Copilot 61.0%, and AI Overviews 51.0%, each with a 7-day delta and a sparkline" width="2880" height="1800" data-path="images/app/model.png" />
</Frame>

<Note>
  Each metric page defines its number and tells you how to read it, including the cases that show a blank instead of a zero. [Understanding AI answers](/understanding-answers) covers the sampling behind all four.
</Note>

<CardGroup cols={2}>
  <Card icon="chart-line" title="Understanding your dashboard" href="/dashboard">
    Where each metric appears, and which panel to read first.
  </Card>

  <Card icon="comments" title="Understanding AI answers" href="/understanding-answers">
    The raw captured answers behind every number.
  </Card>

  <Card icon="building" title="Industry benchmarks" href="/industry">
    Share of voice, ranking, and the competitive quadrant.
  </Card>

  <Card icon="arrow-trend-up" title="Improve" href="/improve">
    Turn a weak metric into work you can ship.
  </Card>
</CardGroup>
